How do I contact customer service?

For any questions or concerns, please use the contact form on our Contact Us page. We will review your message as soon as possible and respond within 24 hours.

What are my payment options?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

We also accept Shop Pay and digital wallet payments like Apple Pay, Google Pay, and Meta Pay.

When will I be charged for my order?

All orders will be charged in full when your order is placed.

Will I be charged taxes on my order?

Depending on your location, we may need to apply sales tax to your order. You will see sales tax appear during checkout after entering your billing and shipping information.

How do I track my order?

When your order is placed, you will receive a confirmation email from us. When your order is out for delivery, you will receive a second email from us with a link to track your order.

Alternatively, to see the status of your order, you can also log in to your account. To access your account, all you need is the email address that you used to place your order.

When will I receive my order?

With standard shipping, you can expect to receive your order within 5-8 business days from the date of purchase. Please visit our Order Tracking page for details on how to track your order.

What if I haven't received my order on time?

If your order has not been received on time, please reach out to Customer Service for assistance.

Do you ship internationally?

We do not ship internationally at the moment. Currently, we only ship to the United States.

What should I do if my order is damaged, defective, or incorrect?

We stand by the quality of our products. If you received a product that is damaged, defective, or incorrect, please Contact Us and we will replace the order right away.

For more information on returns and refunds, please see our Return Policy.

What is your return policy?

We have a 30-day return policy for damaged, defective, or incorrect items, meaning you will have 30 days after receiving your order to report an issue and request a return.

For full details regarding returns and refunds, please visit our Return Policy page.

How do I create an account?

You do not need to manually create an account. An account is created for you as soon as you place an order. You can access the account at any time by following the instructions here.

Do I need to create an account to track my order?

No, you do not need to create an account to track your order. Once you place an order with us, an account is created where you can check the status of your order or view your order history. Go to our account page and follow the instructions to access your account.